Planned System Maintenance

Scheduled Maintenance Report for HomeValet Platform

Completed

The scheduled maintenance has been completed.
Posted Apr 05, 2022 - 07:57 EDT

Verifying

Verification is currently underway for the maintenance items.
Posted Apr 05, 2022 - 07:54 EDT

In progress

Scheduled maintenance is currently in progress. We will provide updates as necessary.
Posted Apr 05, 2022 - 07:33 EDT

Scheduled

We are making changes to improve the reliability of our services. During this time, you won't be able to use the mobile app to control the Smart Box. If you're expecting a delivery during this time, you should make sure that your Smart Box is unlocked and cooling before the maintenance window starts. We expect this outage to last less than 30 minutes.
Posted Mar 31, 2022 - 17:00 EDT
This scheduled maintenance affected: APIs (Customer API, Retailer API, Courier API) and Customer Portal.